Telecommunications
Systems, software and integration work for telecom operators — the operational layer that supports network services rather than the network itself.
In brief
Software and systems integration for telecom operators, connecting operational platforms and the data they produce.
The business challenge
Telecom operators run a large number of systems that were introduced at different times for different purposes. Provisioning, monitoring, field operations and customer-facing tools frequently do not share data cleanly.
The cost of that fragmentation shows up in manual work: re-entering the same information, reconciling records between systems, and building reports by hand.
Solution overview
ZouhThings works on the operational and software layer for telecom operators: building and integrating the systems that support service delivery, and connecting platforms that were not designed to work together.
Our work covers enterprise software, systems integration and the data layer. It does not extend to network engineering itself.
Capabilities
Systems integration
Connecting operational, provisioning and support systems so information moves between them without manual re-entry.
Operational software
Custom internal systems and tooling built around operator workflows.
Data consolidation and reporting
Bringing operational data from multiple systems into a consistent form for reporting and analysis.
Field and infrastructure monitoring
Connected monitoring of distributed infrastructure sites, using the same IoT capabilities applied elsewhere.
Business benefits
Less manual re-entry
Integrated systems reduce the duplicate data entry that fragmented tooling creates.
Consistent operational reporting
Reports draw on consolidated data rather than being assembled from separate systems by hand.
Faster internal processes
Removing handoffs between disconnected systems shortens the path from request to completion.
Local delivery and support
Implementation and support are handled locally, with direct access to the engineers who built the system.
How we deliver it
Systems review
We map the systems in use, how data moves between them today, and where manual effort is being spent.
Integration design
Interfaces, data ownership and process changes are specified before development starts.
Build and integrate
Software is developed and integrations are built and tested against the operator's environment.
Support and extension
Ongoing support, with capacity to extend the integration as new systems are introduced.
Technology architecture
Integration work in a telecom environment has to assume the surrounding systems will change. The structure below is designed so that replacing one system does not require rebuilding the others.
Source systems
Existing operational, provisioning and support platforms already in use.
Integration layer
Interfaces and data exchange between systems, isolating each from the others' internal detail.
Data layer
Consolidated operational data in a consistent structure for reporting and analysis.
Application layer
Internal tools and operational interfaces built on top of the consolidated data.
Relevant industries
- Telecommunications
- Government
- Utilities
Related platforms
- thethings.io
Partner attribution
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Related projects
- Operator systems integrationImage to be supplied
- Infrastructure monitoringImage to be supplied
Project references for this solution are being prepared and will appear here once approved.
Discuss this solution with our team
Tell us about your environment and constraints, and we will arrange a conversation with the right engineers.